Warranty & Return Policy - ProSensor
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Warranty & Return Policy

Warranty & Replacement Policy

We stand behind the quality of the sensors and components we supply.

Replacement Coverage

We provide a 7-Day Replacement Policy from the date of delivery for eligible products.

Important: No Return or Refund

We do not offer returns or refunds. Eligible products can only be replaced in accordance with the conditions mentioned below.

Eligible Replacement Cases

  • The wrong product was shipped by us.
  • The product was physically damaged during transit.
  • The product is found to have a manufacturing defect, where applicable.

Replacement Conditions

  • The replacement request must be reported within 7 days of delivery.
  • The product must not have been installed, modified, opened, dismantled, or tampered with.
  • Electrical and electronic parts that have been installed are not eligible for replacement.
  • Products damaged due to incorrect installation, faulty vehicle wiring, short circuits, overheating, voltage fluctuations, or other vehicle-related issues are not eligible for replacement.
  • The product must be returned in its original condition with all applicable packaging, protective caps, seals, and accessories.
  • Replacement is subject to inspection and verification by our team.

Before Ordering

Please verify the part number and vehicle compatibility before placing your order. If you are unsure about compatibility, contact us before ordering and provide the exact part number and a clear photo of your existing part so we can assist you.

Replacement Process

If your product qualifies for replacement, we will arrange a replacement with the same or an equivalent product, subject to availability. No cash refund or return-for-refund option is available.

Last updated: September 13, 2026 💬 Have Questions? Ask on WhatsApp